Elements Massage

I was gifted a massage as an anniversary gift so I went and I had an appointment with one therapist but there was a little confusion and I ended up seeing someone else. I feel like it all worked out I had Cody as my therapist and he was amazing. I have tons of anxiety and have been dealing with so much recently including cancer. Cody made me feel so relaxed and comfortable. He was respectful, professional and his voice was extremely soothing as he walked me through breathing and kept reminding me this was a safe place and I could relax and let go of everything that has been weighing me down. This was an excellent experience and I will most likely become a member even though I live in a different state. Thank you Cody for making my day!

This rating goes to the male receptionist who has a terrible -rude attitude, good luck with customer retention. Please do not give them your credit card number. I got a massage, on January, 1st, the male receptionist convinced me to enroll in their membership, what he didn’t mention is that within 2 weeks of getting a massage, they were going to charge credit card multiple times for different amounts the same day! I’m stopping by, to speak to a manager, I had one massage on January 1st which I already paid that day. I got a call from male receptionist, he called to remind me that i missed an appointment, I told him I must’ve forgotten and that I wanted to reschedule if possible, instead he charged my card without my permission 45.00 plus 2 more charges if 79. 00 for what l ?!! ….if I already paid for the only massage I got on January 1st,. I tried to be reasonable and civil with him but he’s just one of those people that has no empathy, no sympathy , no basic customer service skills, he does not have the ability to listen & put himself in the customer shoes. I actually got a weird vibe from him? Something is off: he enjoys putting people down, he enjoys seeing somebody in pain or in distress, he enjoys control & power AND for that, I’m coming to speak personally to a manager, let’s see what his sassy disrespectful AXX says about that! Nobody needs to go thru credit card abuse…. just because they have it on record, they can run it anytime they want, that alone it’s called a SCAM!! This is completely unacceptable, it’s fraud & misleading information

I like that I have my choice of therapists from which to book. I've tried several at this location, and that helped me to choose my favorite. The staff is always welcoming when I check in. And the therapist that I come to the most, Brennan, is amazing! He listens to what I need. And if there're specific areas I need worked on, he is very accommodating!

HORRIBLE PLACE! My “masseuse” - RYAN - had zero knowledge of the body and was shaky and weird the whole time. I had to stop the massage altogether 15 minutes in because it was so bad and made me more tense than when I arrived. The management did nothing to make up for this. I would never recommend this place to anyone. I feel bad for anyone who comes here. ON TOP OF THIS, THE COMPANY HAS THE AUDACITY TO CHARGE ME FOR THIS AND REFUSE A REFUND (there was no mention of my massage being charged at checkout). RUN AWAY FROM THIS PLACE - FAST!

Elements caters to their clients in every way possible. They are very particular as far as who is representing their company under massage. therapists are truly amazing, as well as professional and experienced. I am very impressed with this particular location and I recommend this for anyone. I guarantee you will come out, feeling refreshed